Privacy Policy

Who we are

Our website address is: https://www.ernestobuono.com.au/.

Personal Information

At different points on our website, we may ask you for personal information including the email address you nominate, your name or phone number. We use this information to respond to your website requests, including website enquiries and information pack requests. We will only communicate with you using the email address or phone number you have provided.

We do not share your personal information with other companies.

SMS Marketing

By providing your phone number, you consent to receive text messages from Ernesto Buono Fine Jewellery. These messages may include updates, notifications, and exclusive specials available to members of our mailing list. We respect your privacy and are committed to safeguarding your personal information.

Types of Messages

• Updates: Information about your orders, shipping status, and other relevant updates regarding your interactions with Ernesto Buono Fine Jewellery.
• Member Exclusive Specials: Promotions, discounts, and exclusive offers reserved for our valued members.

Opt-Out

You have the right to opt-out of receiving text messages at any time. To stop receiving text messages, reply “STOP” to any text message you receive from us, or contact our customer service team directly.

Data Privacy

Your phone number will be used solely for the purposes described above and will not be shared with third parties without your explicit consent, except as required by law.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register or make purchases on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

For any questions, concerns or queries about our privacy policy, please contact our team on 1300 144 548 or [email protected].